Information We Collect
Account Information
- Name
- Company
- Billing information
Usage Information
- Bandwidth consumption
- Authentication logs
- Connection timestamps
Support Information
- Tickets
- Communications
Information We Do Not Collect
ProxIPace does not inspect or store the contents of customer traffic except where required for:
- Security
- Abuse prevention
- Legal compliance
Data Retention
Connection metadata may be retained for 30–90 days for:
- Abuse investigations
- Security monitoring
- Fraud prevention
after which logs are deleted or anonymized.
Third Parties
We may share data with:
- Payment processors
- Infrastructure providers
- Legal authorities where required
Security
To protect customer data, we implement:
- Encryption in transit
- Access controls
- Security monitoring